Technical expertise combined with compassionate understanding to safely restore hoarding situations while respecting personal belongings and dignity.
Hoarding disorder affects millions of people and their families. Cleaning a hoarded property requires not just technical expertise but also compassion, patience, and understanding. We never judgeโwe're here to help restore safety and livability while respecting the individual's belongings and dignity.
Our team works with families, mental health professionals, and the affected individual (when possible) to create a sensitive cleanup plan. We sort, organize, clean, and restore while preserving items of importance and value.
Meet with family/individual to understand situation, goals, and items of importance.
Create detailed plan for sorting, organizing, cleaning, and restoring the property.
Carefully sort items into keep, donate, recycle, and disposal categories.
Deep clean and sanitize all areas, address biohazards, and eliminate odors.
Organize kept items in functional, accessible way to support ongoing maintenance.
Final cleaning, minor repairs, and verification that property is safe and livable.
Never. We understand hoarding is a mental health condition. Our team is trained in compassionate, non-judgmental service focused on helping, not judging.
Yes, whenever possible. We encourage involvement in sorting decisions. This helps with emotional processing and reduces anxiety about loss of belongings.
It varies greatlyโfrom 1-2 days for mild cases to 1-2 weeks for severe hoarding. We work as quickly as possible while respecting the process.
Yes. We coordinate with mental health professionals, social workers, and family members to provide comprehensive support for the best outcome.
We're here to help with understanding and respect. No judgment, just professional support.